FAQ

About Artchi

What is Artchi?
Artchi is a art dealer founded in the Netherlands that specializes in contemporary art, including art prints, photography, mixed media, and sculptures.
What does the name “Artchi” mean?
The word "Chi" in Artchi originates from Eastern cultures and refers to the life energy that flows through all things. At Artchi, Chi symbolizes the dynamism and harmony of art, with every artwork contributing to creating an energetic and balanced environment.

Products & Collections

What type of artworks does Artchi offer?
Artchi offers a diverse selection of contemporary artworks, including art prints, photography, mixed media, and sculptures. Our collection features unique pieces from talented artists around the world
How can I explore your collections?
You can browse all available artworks and artists via the Collection menu on the website, or view them separately through the different categories we offer, such as art prints, photography, mixed media, and sculptures.
Will the artwork colors look the same as on screen?
Please note that the colors, textures, and dimensions of the artworks displayed on this website may vary slightly from their actual appearance due to differences in screen settings, lighting conditions, and other factors. While we make every effort to present the artworks as accurately as possible, no rights can be derived from the images shown on this website.

Ordering

How do I place an order?
To place an order, simply add your chosen artwork to the cart and proceed to checkout. Artchi uses a secure checkout system to process payments and order confirmations.
What payment methods are accepted?
Artchi accepts a wide range of payment methods, including American Express, Apple Pay, Google Pay, iDEAL, Maestro, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.

Shipping & Delivery

Do you offer international shipping?
Yes. Artchi offers worldwide shipping, and shipping costs are calculated automatically at checkout based on your location and order size.
Can I pick up my order locally?
At this time, local pickup is not available; all orders will be shipped.
How will my artwork be packaged?
Each artwork is carefully packaged using protective materials to ensure it arrives in pristine condition, no matter where in the world you are.

Returns & Refunds

What is your refund policy?
You can view this information in our Refund policy.
Can I pick up my order locally?
At this time, local pickup is not available; all orders will be shipped.